FAQs

FAQs

General

What payment methods do you accept?

We accept cash and most forms of Debit and Credit Cards. We do not accept Diner Cards or American Express. Please note we cannot accept streling or personal cheques. 

We can accept sterling notes but not coins and change will be given in Euro. 

Are pre-booked online tickets refundable?

Unfortunatly pre paid tickets are non refundable on day of visit. If you contact the admissions office 24 hours prior to your booked visit we can change the date for you. 

What happens if an activity is closed on the day of my visit?

While we endeavour to have all advertised activities open , sometimes due to unforeseen circumstances an activity may have to close. This may only be temporarily or for the duration of the day. 

If we are aware of a scheduled closure , we will advertise this in advance on our website and social media. In the case of an unexpected closure we will advertise this as soon as we receive notification on our notice boards and signage throughout the Park. 

While we never wish to cause any disappointment , in the event of ride closures refunds will not be issued .Wrsitbands are valid for multiple use on muliple rides throughout the park and are subject to height restriction which may limit available rides.  

Can we get a refund if the weather is bad?

Tayto park regrets that refunds will not be issued due to inclement weather. If you come prepared you will still have a great day!

Children Under 3 receive free entry , do they still require a wristband/tokens ?

Children under 3 years of age will receive free entry into Tayto Park . As the majority of our paid for activities carry height/weight restrictions and are not based on age, should a child under 3 meet the heigt requirments and wish to use a paid for activity they are required to purchased tokens/wristbands. 

Do children need adults to accompany them to Tayto Park ?

Tayto Park requires that “No child or children under the age of 16 will be admitted to the Park unless they are accompanied by an paying adult, who shall be 18 years or over. Children must remain under the control or supervision of an adult at all times"

How can I avail of group rates?

For Groups of 30 or more, you can pre book in advance with the admissions office and receive a reduced rate of €14pp/€16.50* for entry only or €28.50/€33.50* for entrance and a wristband

A booking must be made in advance of your visit and can only be offered to groups of 30+. Group booking Terms and conditions apply. Please call the bookings office on 01-8351999

Off Peak/Peak *

Can I exit and re enter the park?

Re Entry to Tayto Park is only permitted ,if you have your ticket stamped ad validated by a member of the admissions team . 

Does Tayto Park have WIFI?

Yes we have WIFI here in Tayto Park, Users can access this through their email address.

Is there an ATM on site?

There is currently one ATM on site. It is located in the admissions building.

Will Mr. Tayto be here? What time? Where?

Mr. Tayto visits the park every day. He is located beside The Pizza Place & Talking Tree- Please see todays events for more details and times of visit.

Is there a bus From Dublin to Tayto Park , what cost and what times?

Yes , we are delighted to announce that Bus Eirean provides a daily service from Dublin city center  to Tayto Park that departs from Berford place. 

Other route that run to Tayto Park are available from Blanchardstown , Duleek , Drogheda , Ratoath ,Asbourne & Kentstown. 

Services are daily when park is open .

View 103 timetable here

View 105 timetable here 

For more details and timetables please visit the Bus Eireann website.

Lost Children/ Parents

If you lose your adult or are an adult who has lost their child, please look for any member of Tayto Park staff .The staff will help you reunite! A great Idea is to write the adults contact details down and give them to your child . This way we can contact you if you become separated. We have blank child identity bands available from the admisisons office for ths purpose. 

Smoking Policy

We ask all visitors to please refrain from smoking in Tayto Park. There are two designated smoking areas within the park, these areas are the only areas where smoking is allowed in the park. Our staff will be happy to direct you to the nearest one upon request. Smoking is not allowed in any other outdoor space, queue, restaurant, shop or attraction and cigarettes are not sold on site. You will be asked to put out your cigarettes by our staff members.

Can I bring Scooters, Trikes, Footballs etc to Tayto Park ?

Unfortunatly certain Items like Tricyles, Rollerblades, Pull along wagons, Heely's, Push -Trikes, Scooters & Footballs are not allowed in Tayto Park

Only Trikes with sufficant brakes( in accordance with our regulations) and regular childrens buggies/prams will be permitted

We have a limited number of buggies available to hire from the admissions office should you require them. 

Are Dogs allowed in the Park?

We are only able to permit registered assistance dogs.

Tayto Park Disability Guide

Tayto Park offers a Ride Assistance Pass and a reduced Entry and Wristband rates for adults or children with additional needs. 
Please click here to view our disability policy.
Please read through the sections to help you plan your day in Tayto Park
We aim to make our attractions as accessible as possible, save our guide below to see rides 
which are suitable for you. You might like to print this or save it to your phone to use on 
the day. 

Can I rent a Wheelchair Or Mobility Scooter?

Wheelchairs are available to hire free of charge .We charge a €20  security deposit which is refunded when the wheelchair is returned.

Mobility Scooters are €15 to rent per day. We do charge a security deposit of €25

€40 must be paid upon rental and €25 will be refunded when mobility scooter is returned.

Please note : Wheelchairs and mobility scooters are available on a first come first serve basis and and are available from the admissions office. 

Please do contact info@taytopark.ie for more information. 

Additional Needs Concession Rate

Tayto Park offers a reduced entry rate of €12 for adults or children with additional needs. Guests with additional needs may bring one accompanying carer free of charge when they purchase a special needs adult or child ticket.

Wristbands are at a reduced cost of €14 for the adult/child with additional needs or carer. Wristbands can only be purchased from admissions and are not available online.Usual rate will apply to accompanying guests

Please Note : We require relevant ID and documentation, such as an IAA Autism ID card, or an associated membership card, GP or hospital which confirms the guest is unable to visit independently without the aid of a carer . Travel cards are not accepted unless accompanied by above documentation. 

We also have a ride assistance pass available in Tayto Park for adult or children .

Ride Assistance Passes are reserved for guests who do not understand the concept of queuing; have difficulties with everyday social interaction; have a limited capacity to follow instruction or to understand others’ emotional feelings or expressions, and may become agitated or distressed having to wait for extended periods of time; and permanently non-ambulant guests. Please note :Not everyone will be eligible for a ride assistance pass.

To apply for a Ride Assistance Pass, on the day of your visit you will need to bring one of the following:

GP’s letter – stating the disability and your inability to queue
Any other form/letter that states the disability and your inability to queue

Guests without suitable documentation will not be issued with a Ride Assistance Pass

For more information please contact Tayto Park on 01-8351999

Additional Needs- Ride Assistance Pass

Ride Assistance Passes are reserved for guests who do not understand the concept of queuing; have difficulties with everyday social interaction; have a limited capacity to follow instruction or to understand others’ emotional feelings or expressions, and may become agitated or distressed having to wait for extended periods of time; and permanently non-ambulant guests. Please note :Not everyone will be eligible for a ride assistance pass.

To apply for a Ride Assistance Pass, on the day of your visit you will need to bring one of the following:

GP’s letter – stating the disability and your inability to queue
Any other form/letter that states the disability and your inability to queue

Guests without suitable documentation will not be issued with a Ride Assistance Pass

For more information please contact Tayto Park on 01-8351999

Can we camp at Tayto Park?

Regrettably we do not have a camp site, we do however recommend any hotels in the locality. Some of these hotel's also have packages with us for overnight stays and trips to Tayto Park. 

I want to visit more than once, are there any discounts?

Unfortunately Tayto Park offers one day only passes. You can however upgrade your day ticket to a membership. That way you can visit the park as many times as you would like during season. Please click here for more details.

Where do I collect my park photographs?

Photos can be collected from Park Pix in The Eagle's Nest . If it is the Cu Chulainn pictures , they will be available from the photo hut by the rollercoaster , The Viking Voyage photos will be located in the photo hut in the Viking Village and you can purchase your driving license and certificate when exiting the Nissan Driving School.

Is there a petting farm area in the zoo ?

Yes we have a seasonal petting farm located in our Zoo , where guests aged 3 and over can inteact with our Pygmy Goats, sheep and other farmyard friends.

Children under the age of 3 years and pregnant women are not permitted. 

As the petting farm is seasonal it is now closed for the remainder of the year. 

GIFT CARD : Where can I use Tayto Park Gift Cards ?

Tayto Park Gift cards can be used in as payment in the majority of area in Tayto Park such as the following :   

The Admissions Office : for memberships or entry tickets .

 The Tayto Park Retail outlets

The Lodge Resteraunt 

The Grill  (subject to opening times) 

The Pizza Place  (subject to opening times) 

The Outback (subject to opening times) 

Unfortunatly they cannot be used to pre book tickets , memberships, events or promotions online , but you can purchase your tickets from the admissions office on the day of your visit.

They cannot be accepted as payment in  External Concessionary Outlets , such as the Games or The Twisted Chip and Sausis food outlets.

Please note : Gift Cards do not expire as they are a monetary amount. To Check you balance , please email Info@taytopark.ie with your unique reference code. 

GIFT CARDS : Lost or Forgotten Gift Cards

Unfortunatly you must have the actual Gift Card or online Gift Voucher with you on the day of your visit in order to be used as payment. We cannot accept payment confirmations.

The gift cards are not accessible for reprint to our team for security reason , so we will be unble to find a voucher that you have previosuly purchased. 

If you have forgotten a gift card , we would advise you to pay in as normal and flag this with a team member. they will copy your receipt and if you can present the voucher within 24 hours we can refund you and use redeem the Gift voucher instead.

For any other queries , please contact info@taytopark.ie

Job Vacancies

We are currently hiring for the following jobs for 2019 season.

Do you want to work in a fun, interesting and rewarding environment? Tayto Park is currently recruiting for our 2019 seasonal vacancies, with lots of exciting opportunities within departments. 

We are looking for fun, outgoing, dynamic people to work in the below area’s. If you are interested in applying to work in any of the below please click here for the application form.

Seasonal positions:

Admissions

Retail outlets

Face Painter Arts & Crafts

Games Attendant

Food & Beverage

Adventure Zone Rides

Cleaning Department

Tour Guides ( Start date May 2018 )

Kitchen Staff

Grounds & Carpark attendants

Application deadline is Monday 25th of February 2019 at 5pm

Please Note: Application forms only - no CVs will be accepted

In order to process your application efficiently we will need to process personal data you submit in this application form. This information will be held for a period of no longer than 6 months. If you do not consent to this information been processed then please do not fill out this application

Visiting the Park

How much are tickets?

We offer an individual entry ticket for adults and children at €15.50/€18* or €31.50/€36.50*  entry with unlimited rides. We also offer group, school, special needs rates- please see the tickets page for further information.

If you pre book online in advance of your visit you will receive additional discount of €28.50/€33.50* entry with unlimited rides

*(off peak/peak)

Do we have to pre-book our tickets?

Tickets can be pre booked in advance on our website for the reduced price of €28.50/€33.50* for Park Entry & Unlimited Ride Ticket. You can always purchase your tickets for the regular price on the day of your visit from the admissions office. You can select to pre book tickets on the "book tickets" tab on our website. However you will not be able to select to buy tickets for the same date as purchase. This does not mean we are sold out. We have tickets for sale in the admissions office in Tayto Park.

*Off peak/peak

What time is the park open until?

This varies from season to season, please see our opening hours for more information.

Can you just go to the Zoo and not the theme park?

Your admission price includes entry to both the zoo and theme park as and there is no way for us to restrict visitors to the just the zoo areas.  That means all tickets include both parts.

What does the admission ticket include?

Your €15.50 Admission ticket includes all day admission to the park, where you can visit the Tayto Crisp Factory Tour, guests can visit our Dinosaurs Alive exhibition, hop on our Road and Steam Train,  visit our Zoo which has over 100 types of animals, make use of the many playgrounds around the park and the free face-painting and Arts & Crafts. Entry does not include the attractions in The Adventure Zones. Additional costs apply for the attractions in the Adventure Zones like the rollercoaster and power surge. 

Are activities like the Roller coaster included in the ticket price?

Due to height restrictions on rides in the Adventure Zone, tokens or wristbands are required to use these rides and are not covered in your entry fee.

Wristbands/Tokens can be purchased in the Admissions office upon entry

Are there any special offers?

Please keep an eye out for an special events/offers on the events page or on Tayto Parks Facebook , Instagram Or Twitter accounts

How much time does it take to get around the park?

We recommend that you spend all day to enjoy the Park. We do suggest though that you need at least four hours to see everything.

School Tours

Can I book a School Tour?

Please keep an eye out for information for School Tours and Educational Tours! 

 

For more information please contact info@taytopark.ie or call 01-8351999

Membership

When can I use my Season Pass? Are there any restrictions?

You can use your Tayto Park Season Pass on any day that Tayto Park is open.

Please Note :Special events are not included such as Santa/ Halloween Night/ School Tours/Concerts ect.

We are a seasonal park with seasonal opening times and activities. Tayto Park does not open for the full 12 months of a year and closes December 23rd and re opens at Easter break every year.

. In Off Peak season ( April - June & September to December ) some activities will not be available, and the entire Eagles Sky Adventue Zone will be closed during the winter months from November. 

For more information , please contact info@taytopark.ie 

How do I become a Season Pass holder on the day that I visit?

As we don’t sell Season Pass untill after 3pm you can pay normal admission upon entry or advanced booking online, keep your receipt and upgrade to aSeason Pass on your way home. We will take price paid in  (the same amount of people as the Season Pass) off the price of a Season Pass at the end of your visit. 

Please note: If you wish to upgrade to aSeason Pass with wristbands you may take the price of entry and wristband off your new Season Pass. If you only wish to purchase an entry only Season Pass, we will only take entry price off. 

Who can use my Season Pass?

Only the people named and photographed on the Season Pass are allowed to use the Tayto Park Season Pass. Any misuse of this will result in membership being revoked. 

Can I upgrade my day ticket to a Season Pass?

Yes. We operate a "Try before you buy" policy here. If you wish to visit the park and then decide to become a member, we will upgrade your ticket to a Season Pass before the park closes on the day of your visit.  

Keep your receipt and upgrade to a Season Passon your way home. We will take price paid in  (the same amount of people as the Season Pass) off the price of a Season Pass at the end of your visit. 

Please note : if you wish to upgrade to a Season Pass with wristbands you may take the price of entry and wristband off your new Season Pass. If you only wish to purchase an entry only Season Pass , we will only take entry price off. 

What does a Season pass with wristband include?

You can purchase a Season Pass with wristbands included. Prices can be found here http://www.taytopark.ie/visitor-information/family-membership.

This Season Pass will include entrance and an all day wristband for all of those named and photographed on your Season Pass. You can collect your wristbands when you check in on each visit. 

Normal Height/weight restrictions and Terms and condition apply. 

I have lost or have had my Season Pass card stolen, what do I do?

Contact the Admission office and we can cancel your old card and  re-issue you with another one on your next visit to the park.

I have forgotten my membership card, but want to visit?

That’s no problem, on the rare occasion that this happens we can search your name manually on the system. You will be asked to provide ID. Please ensure that your contact details and photographs are up to date.

How do I renew my Season Pass?

Unfortunatly we cannot processSeason Pass or renewals over the phone. Season Pass can only be renewed or processed  in the park, as you are required to complete a renewal form. 

Do You have a members entrance?

Yes, on the left hand side of the Admissions building there is a members entrance. 

Adventure Zone

Do any Rides close throughout the year?

All Rides and Activities are subject to opening hours and seasons. 

In Off Peak Season ( April -June & September to December), seasonal closures will occour. Activities such as , High Ropes and Twister slide will Not open during Off Peak hours

In November and December - All Rides in the Eagles Nest Adventure Zone ( including The Rollercoaster and Viking Voyage Ect) will be closed and will re open April 2020

Please Note : Seasonal pricing will be in affect to reflect sheduled ride closures.

If you are unsure of ride closures before your visit please contact the admissions team on 01-8351999 or email Info@taytopark.ie

What are the height restrictions for the rides?

The height restrictions for the rides  are approx. min 84 cm, 90cm, 95cm, 1.1m, 1.2m or 1.3m for most of the rides in the Adventure Zones. 

We do have some attractions that children under the minimum height requirement can be accompanied on by a free adult in the Eagles Nest; The Leap Frogs, The Honesy Pot Bears, Pony Rail, Ferris Wheel, Rocking Tug and Grand Carousel.

Will the rides work in the rain?

The Park operates normally in the rain including all rides (all rides are subject to availability on any day of your visit).

What time do the rides close?

The queues for the rides will close upon park closing time. 

Can I go on the rides if I’m wearing a cast?

All rides require guests to brace themselves, therefore guests with broken limbs or casts are not permitted to ride, for their own safety and the safety of others.

What are the activities that I need Tokens/Wristband for?

All activities in the The Eagle Sky Adventure Zone and Eagles' Nest require either tokens or wristbands. 

These include The Tayto Sky Walk, The Tayto Twister, ,The Rotator, The Superhero Training Wall, The Viking Voyage, The Cu Chulainn Coaster, Power Surge, Air Race, Endeavour, Windstar, The Power Surge, The Nissan Driving School at Tayto Park, The Shot Tower, The Lady Bird Loop , The Honey Pot Bears, The Leap Frogs, The 5D cinema, The Grand Carousel ,The Rockin Tug, Ferris Wheel  & Mr Tayto’s Pony rail . *Please note The Eagle Sky areas have height restrictions of 1.3 metres and 1.2 metres on some activities for safety.The World of Raptors show and Fossets Circus* also require Tokens/Wristbands

Where do we buy Tokens/Wristbands and how much are they?

Wristbands and Tokens can be purchased in any of the 3 ticket offices. The Offices are located in the Eagles Nest, Beside the Honey bears, The 5D cinema and the main Gift Shop  

Tokens are €1 each.

Wristbands are €16 pp (off peak)/ €18.50 pp (peak). If you book your tickets online in advance you will receive a discount!  

Please Note: You cannot purchase tokens in advance on our online booking system.

Can you use your tokens as Payment in the Gift shops or Food and Beverage Outlets?

Unfortunatly not. The tokens are only redeemable on the rides in the Adventure Zones and cannot be used as payment in the Gift shops or Restaurants.

What footwear is suitable for using the activities?

Unfortunatley no high heels, open toe or open heeled shoes or sandals are allowed on the , Tayto Twister Slide, High Ropes Course, The Superhero Climbing Wall or the Extreme Climbing Wall,  You will not be able to participate on this activity if you don't have suitable footwear. We would reccomend flat comfortable walking shoes or runners when visiting Tayto Park.

Santa

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